Health insurance claim denials have a significant impact on both patients and healthcare providers. For patients, denied claims lead to financial stress, confusion, and delayed treatment, while doctors face administrative burdens and frustration due to inadequate insurance reimbursement.
This strain can affect the overall doctor-patient relationship and diminishes the level of care delivered, as providers become more cautious in recommending treatments that risk being denied.
Additionally, the process of getting denials approved and paid adds to administrative overhead, driving up overall healthcare costs and diverting resources away from patient care.

$4.5 Trillion in claims are submitted to health insurance carriers annually
Trillion
Denied
*Based on market reports
Increase
The current process to get denials paid doesn’t work
of denials are due to mistakes and errors that can be fixed and re-submitted for payment
Extremely labor intensive
Limited automated tools
Many denials are never reworked